Why can’t I see all my products from my store in my catalog on Socioh?
This might be due to one of two reasons: You aren’t subscribed yet. We don’t pull in all…
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Why is my catalog match rate low?
Meta recommends running only one catalog (preferably full-shop) to preserve learnings and use product sets to target specific…
How do I add a new payment method?
If you have a feed store: Login to Socioh and go to “Subscriptions” in the bottom left. Click…
Do newly-added products in Shopify get automatically resynced in Socioh?
Yes, any new active product on Shopify gets added to Socioh automatically, and Socioh resyncs your store at…