How can I reconnect my FB account to Socioh?
Sometimes, Socioh loses permission to control the catalogs or supplementary feeds you have created through its dashboard. This…
Settings and Pricing
49 posts
Basics
Set up your Socioh account to get started.
Settings
Connect, configure and personalize your account.
Pricing
FAQs about Socioh’s subscription plans.
Billing
FAQs about your billing, payments, and refunds.
Troubleshooting
Facing issues with your store’s settings?
How do I add Socioh’s Pixel to my Shopify store?
To install Socioh’s Pixel on your Shopify store manually, there are two mandatory steps you need to complete:…
Can I add or change the Google Product Category for my products via Socioh?
Don’t worry! With Socioh’s condition-based rules for setting your Google product category, you can get as detailed as…
When am I billed?
You’ll be billed monthly, beginning on the date you start your subscription with us. However, in the case…
How do I cancel my subscription?
To cancel your subscription, log in to your Socioh dashboard and go to “Subscriptions” in the bottom left…
How do I add Socioh’s UTMs to my ad campaigns?
Here are some clear & simple instructions to add Socioh’s UTMs to your Meta, Google, and TikTok ad…
How do I add Socioh UTMs to my Meta ad campaigns?
Adding Socioh UTMs to your Meta/Facebook ad campaigns: Facebook accepts UTMs at the ad level. To add Socioh’s UTMs,…
How do I add Socioh UTMs to my Google ad campaigns?
Adding Socioh UTMs to your Google ad campaigns You can add UTMs to your Google ads campaigns at…
How do I add Socioh UTMs to my TikTok ad campaigns?
For TikTok, you need to manually add UTMs to the destination URL that you enter in the “URL”…
How do Socioh’s new pricing plans work?
If you’re on Shopify, you now qualify for Socioh’s new pricing plans. The new pricing plans are revenue-based,…
I’m not on Shopify. Do I still get access to Socioh’s analytics?
If you’re not a Shopify user, you will not have access to our analytics tools. Want to explore…
How do I pay for Socioh? Do I need a credit card?
If your store is built on Shopify, the payments for your subscription are made directly via Shopify’s app…
I have requested a refund against Socioh’s 60-day money-back guarantee. How soon can I expect the refund to be processed?
Refunds are processed on request. Once your refund is approved, your refund amount will be returned to your…
Can I get a refund if I did not get results or have not used my Socioh subscription?
Unless you’re a first-time subscriber covered by our 60-day money-back guarantee, Socioh does not offer refunds. We are…
Does Socioh offer a free trial?
No, Socioh does not offer a free trial. However, we do offer a 60-day, no-questions-asked, money-back guarantee for…