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What are Master Template variations?
What are Branded Catalogs and why do I need them?
I can’t find the catalog that I created on Facebook. How can I import it to Socioh?
I just edited a Branded Catalog on Socioh. Why aren’t my edits to Branded Catalogs showing up on Facebook?
What are Dynamic Product Ads (DPAs) and why do I need a catalog to create one?
How should I reconnect my store to Socioh?
How can I remove specific products from my Facebook catalog for retargeting ads?
How do I get started with Socioh?
Why are Socioh's Catalogs better?
What is a catalog and what kind of ads can I make with it?
What are master templates? How do they work?
Use secondary product images in your catalog
Install Socioh with a private app API key on Shopify
What are Dynamic Discounts?
What are ad sets?
I cannot connect my Instagram account to Socioh. What should I do?
I don’t have a Facebook Business Manager Account. Can I use Socioh?
I can't see all my products in my Branded Catalog. Where are they?
How do I remove the background of my product images?
How do I remove a manager from my Socioh dashboard?
How do I create a Branded Catalog?
How do I add product sets to my catalogs in Socioh?
How do I add my brand colors and logo to Socioh's Branded Catalogs?
How can I temporarily change my catalog for an upcoming occasion or promotion using Smart Switch?
How can I edit a Branded Catalog template?
Facing issues setting up your account with Socioh? Here's how to troubleshoot and set up for success.
Design your own template
Can I save and reuse my Branded Catalog design?
Can I invite my team members to manage my store on Socioh?
Automatically Fit or Fill Your Product Images in Your Catalogs
How does Socioh's 30-day money-back guarantee work?
What will happen once the free trial period ends? Will I get billed?
When does Socioh bill me?
I got billed incorrectly. How do I get help?
What happens if I cancel my subscription? How long is my plan valid?
How am I billed? Do I get charged all at once if I subscribe to your annual plan?
Can Socioh help me decide the correct budget for my account?
Will I be using Socioh via my Facebook Business Manager and paying Facebook directly for ads?
Will I be charged extra as a percent of ad-spend or for any upsells once I subscribe?
Does the subscription cover the cost of running Facebook ads?
Does Socioh's pricing include account management and reporting?
Does Socioh charge a percent of my ad spend in addition to the amount I pay for my subscription?
I am a subscribed user but I'm being told to upgrade. Do I need to pay extra?
Do you have an affiliate marketing program?
Does Socioh offer discounts?
How do I decide which plan is best suited for my store?
Select the campaign for your A/B test
Select from Socioh’s designed templates to create your Branded Catalog
Missing Google product category?
Import your product inventory to your catalog
I'm subscribed to an old plan. How will any pricing changes affect me?
I sell products in more than one category. What do I pick?
How many managers can I invite to Socioh?
How many catalogs do I need for my store?
How long will it take to resync my store?
How does Socioh's payment process work?
How does A/B testing of Branded catalogs work?
Why does Socioh need Facebook permissions?
Which test criteria should I choose to A/B test my Branded Catalogs?
Which is the best catalog design for my store?
What is a conversion ad?
What do I need to get started with retargeting ads through Socioh?
What are shop roles? Are permissions different for Admins and Managers?
What are Lookalike audiences (LLAs)?
Use uploaded images in your catalog
Set up your first retargeting campaign
Set up your first prospecting campaign with Socioh
How do I cancel my subscription to Socioh's paid plans?
Create your first Branded Catalog
Automatically remove the background of your images
How can I create an ad through Socioh?
How can I change my Google Product Category?
Create a basic catalog or plain product feed
Log in with Facebook
Log in with Facebook
Success Guide
Getting Started
Branded Catalogs
Create your first catalog
Edit your catalog design
Branded Catalog FAQs
Smart Switch
Create Ad
Create your first campaign
Socioh’s hacks for advertisers
Basics
Get Started with Socioh
Pricing and billing FAQs
General troubleshooting
Audiences
Socioh’s order-data based audiences
Design
Top features every advertiser needs to use
Designer FAQs
Success Guide
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Branded Catalog FAQs
Branded Catalogs
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Branded Catalog FAQs

I just edited a Branded Catalog on Socioh. Why aren’t my edits to Branded Catalogs showing up on Facebook?

When you create or edit a Branded Catalog on Socioh, it can take up to a few minutes to get updated on Facebook. Usually, the process takes up to 3 mins (but no more than 15 minutes).

Simply refresh both your Socioh and Facebook pages (Command + R / CTRL + R) after a few minutes - your updates should now show up.

I just edited a Branded Catalog on Socioh. Why aren’t my edits to Branded Catalogs showing up on Facebook?
Sahiba Sandhu
Co-Founder & Head of Customer Success

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