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How does Socioh's payment process work?

Socioh's plans are monthly or annual subscriptions. Your subscription will get auto-renewed on the next billing date that's mentioned in your plan details.

Here's how it'll work in different cases:

  • You can cancel any time. If you do, you will retain access to all features, including add-ons, till your plan expires.
  • If you subscribe while you're still in your trial period, your billing cycle will start immediately.

For Shopify users:

  • If you subscribe after canceling a previous subscription, and your previous plan hasn't expired yet, the remaining billing amount will be refunded to your account.
  • If you upgrade your subscription while you have an active subscription, you will be billed immediately and Shopify will automatically prorate the amount.

For Non-Shopify users:

  • If you subscribe after canceling a previous subscription, and your previous plan hasn't expired yet, the remaining billing amount will be compensated in your new subscription. For eg, if you had subscribed to a plan on the 1st of June, your subscription will run till the end of the month. Now suppose you cancel it on the 15th of June and subscribe to a new plan on the 20th of June. You will be compensated the amount remaining for 16th-30th June against the new subscription.
  • If you upgrade your subscription while you have an active subscription, you will be billed immediately and we will compensate the leftover amount from your previous subscription against the new subscription.